To encourage customers to visit and explore the new website, VIB- one of the top commercial joint stock banks in the country- will offer 2,300 movie tickets or Big C shopping vouchers to lucky visitors to the website and sharing information via their facebook.
Apart from a simple, friendly interface, what makes the new website differentiated and outstanding is its high interactivity with customers through the search tool “I want to”.
Accordingly, the customers only need to select their financial choices, the website will automatically show them a proper portal or support tool.
For example, when a customer selects “Buy a house”, the bank website will lead him/her to a calculation tool for a certain loan amount, monthly interest and repayment amount, or a relevant credit package.
The tool “I want to” on the new website will not only provide fundamental financial knowledge but also act as an online banking expert that integrates various products and helps customers shorten their search time for their diverse needs such as Buy a house, Save my money, Buy a car, Open a current account, Apply for a mortgage loan, Do mobile banking, and more.
The next impressive feature in developing its high interactivity with customers is that the new website is integrated with an interest calculation tool for deposits and loans. This helps customers save time compared with OTC transactions so they can quickly make a deposit/lending plan with the bank.
Besides, it will be very easy for customers to search: ATM locations and branches, promotions, foreign exchange rates, career, products and live chat, and the like.
“Aiming to realise VIB’s vision to be the most innovative and customer-centric bank of Vietnam, over the last 19 years our bank has made nonstop efforts to deliver optimal products to help fully satisfy customers’ needs,” said Godfrey Swain, head of Retail Banking of VIB.
“The new website is designed based on our thorough understanding of financial needs and intensive research in customers’ digital banking journey. I am confident that you will enjoy a worthy experience,” Swain added.
On the occasion of launching the new website, VIB offers various gifts to customers who visit the bank new website.
Accordingly, during September 25-27, 2,000 movie tickets will be given free to those who visit and leave their personal information at VIB counters (located at Cinema CGV Hanoi and CGV HCMC); and 300 other movie tickets will also be granted to customers visiting the website and sharing information via their personal facebook; and chances to get Big C shopping vouchers worth VND1 million ($46) each.
VIB’s new website is supported on a technology platform transferred from the bank’s strategic shareholder – Commonwealth Bank of Australia. It was consulted and developed by Aleph edge, so the website can run well on different browsers and devices such as PC, iPad, mobile phone, and Win/ Andorid/IO.
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