Microsoft and Big C cooperate to deploy cloud solution

According to the EA, Big C would be the first retailer in Vietnam to deploy Microsoft’s Office 365 cloud solution into the retail market in order to further enhance its customer service quality in all its stores through productivity boost, operational expenditure optimisation, and ensuring the safety and privacy at the highest as well.

As one of the international professional retailers has relentlessly developed over the past 16 years, Big C has opened and operates 30 commercial centers and hypermarkets in 20 cities and provinces in Vietnam so far, with its human resources of more than 9,000 staff, annually serving over 40 million customer visits.

“For customers’ satisfaction is Big C’s objective for endeavor and development. Hence, apart from offering customers wide range of diversified goods with best price and controlled quality, Big C also focuses on seamless improvement in its service quality in order to bring the most enjoyable shopping experience for local customers making Big C to be every household’s favorite shopping destination,” James Scott, CEO of Big C Vietnam said. “Advanced IT applications in operations management is one of Big C’s strategic solutions for its sustainable development. The cloud solution is one of the pioneer decisions in retail industry in Vietnam. We believe that, together with Microsoft’s, Big C will continuously develop and self-improve to offer more added benefits for local customers.”

Owning features used by 60 per cent of the world’s largest enterprises in the Fortune 500 over the past year, Office 365 is the IT solution for highest-growth-rate enterprises in Microsoft history. Apart from that, Microsoft Office 365 was also honored to be interesting, attractive, and the most trustworthy cloud service by global media. Comprised full suite of office productivity applications from Microsoft Office to such integrated communications and collaboration tools as Exchange Online, SharePoint Online, OneDrive for Business, and Yammer, ensuring 99.9 per cent uptime, Office 365 is considered a perfect office solution for those enterprises that want to increase business and staff productivity.

Being approached in new way, integrated with cloud computing through breakthrough innovative applications that become smarter, more solid, Microsoft Office 365 delivers ‘touch-optimised’ technology, which enables users to easily manipulate on such touch devices as tablet, smartphone from anywhere, on most available devices.

Besides, in efforts to serve global users accessing modern services, quality add-ons to get the highest productivity, recently, Office 365 subscribers are offered 1TB storage on OneDrive. The huge storage helps ensure business officers to work where and when they want with productivity and advantage like office devices with all data on cloud in real-time.

“Always counsel to deploy the most optimal platforms, solutions and services for enterprises, and collaborate with users is Microsoft’s commitment,” said Vu Minh Tri, general director of Microsoft Vietnam. “In companion with the latest trend, mobile-first, cloud-first in particular, the cooperation between Microsoft and Big C in Vietnam is a crucial pace to enhance cloud service effectiveness in Big C operations. It is well-assured that Office 365 will improve the productivity on account of the familiar interface, identicalness on all devices, which allows the management board as well as the staff to be flexible to work and operate the business.”