Typhoon could change mindsets in insurance sector

October 11, 2024 | 17:16
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Experts predict that Typhoon Yagi will prompt consumers to re-evaluate the role of insurance in disaster protection, pushing insurers to adopt technology for faster damage assessments and quicker payouts.

FiinGroup’s assessment last week revealed that Typhoon Yagi caused severe flooding and infrastructure damage across 26 northern provinces, with Haiphong and Quang Ninh suffering the most, as total damages exceeded $3.26 billion, disrupting key sectors like agriculture, manufacturing, logistics, and tourism.

Typhoon could change mindsets in insurance sector
Typhoon could change mindsets in insurance sector, Source: freepik.com

FiinGroup underscored the immense pressure the typhoon has placed on the insurance sector. “Typhoon Yagi has significantly strained the insurance industry, with early estimates of claims related to property damage and loss of life reaching trillions of VND, and still rising,” it noted.

This growing strain comes as Vietnam’s manufacturing sector saw its first contraction in September, following five consecutive months of expansion.

Andrew Harker, chief economist at S&P Global Market Intelligence, said, “Typhoon Yagi has delivered a substantial blow to Vietnam’s manufacturing industry, with widespread flooding and business closures causing significant supply chain disruptions.”

The typhoon claimed over 300 lives, left around 2,000 people injured, and destroyed or damaged around 235,000 homes, 1,500 schools, and numerous infrastructure projects. Additionally, over 307,000 hectares of crops and fruit trees were flooded. Livestock losses were staggering, with nearly three million animals lost, alongside 3,700 aquaculture farms impacted.

For insurers, the greatest risk stems from the non-life insurance sector, particularly as natural disasters grow more frequent and severe.

“Typhoon Yagi will significantly raise claims costs, especially for reinsurance firms like Vietnam National Reinsurance Corporation, the country’s largest reinsurer,” FiinGroup noted.

Despite the devastation, some insurance companies may benefit from a heightened awareness of the importance of coverage following such disasters. For example, Quang Ninh Coal Processing Company under state-owned Vinacomin, and Halong Plaza, a 4-star hotel under BIM Group, received early compensation payments from Vietnam Aviation Insurance Corporation (VNI).

These payments demonstrated the critical role insurance plays in mitigating unexpected losses, with business leaders praising VNI for its rapid response. By September 30, VNI had recorded nearly 1,200 claims related to Typhoon Yagi, including over 800 motor vehicle claims and around 380 property, technical, and marine cargo claims.

In the non-life insurance sector, loss estimation is generally straightforward for flooded assets, with businesses and households typically covered. However, more complex claims involving factories and large machinery require thorough assessments. Reinsurance standards also add complexity to the compensation process, particularly for large contracts involving international reinsurers.

A representative from Bao Viet Insurance Group noted that their assessors had been on the ground to expedite provisional payments, ensuring that recovery efforts were not delayed. “In addition to our own assessors, we also bring in independent third parties to ensure accurate damage assessments,” the representative said.

However, damage assessment post-typhoon remains challenging, particularly in areas where communication and transportation infrastructure have been heavily damaged. Assessors often face flooded, dangerous conditions, further slowing the inspection process.

In property and motor vehicle insurance, losses extend beyond physical damage to assets, including indirect costs such as lost revenue and recovery expenses. An industry expert said, “Non-life insurers in Vietnam have been slower to adopt technology for loss assessment, still relying heavily on physical inspections, which prolongs the claims process.”

Typhoon Yagi also hit small businesses hard, with many suffering devastating losses. Ngo Trung Dung, deputy secretary general of the Insurance Association of Vietnam, said, “Small business owners typically do not have the habit of proactively managing risks through insurance, which leaves them unprotected when disasters strike.”

Tran Nguyen Dan, a lecturer at the University of Economics in Ho Chi Minh City, emphasised that comprehensive asset risk insurance for apartments remains uncommon in Vietnam.

“Most apartment buyers rely on bank loans, and the bundled insurance products offered by banks often fail to meet customers’ actual needs,” he said. “Many people opt for compulsory fire insurance to minimise costs or feel pressured into purchasing life insurance as part of loan conditions. As a result, most apartment owners affected by Typhoon Yagi received no compensation, despite having insurance.”

Dan pointed out that the annual premium for comprehensive asset risk insurance is only around 3 per cent of the property’s value, a relatively small cost compared to potential losses. He urged individuals and banks to prioritise insurance products that genuinely meet customer needs, rather than treating insurance as a formality.

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By Trung Duong

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