SeABank wins international bank awards

September 28, 2013 | 12:16
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SeABank has been crowned Best Customer Service Bank Vietnam 2013 in an awards ceremony by the UK’s prestigious online financial forum Global Banking & Finance Review (GBAF).


The bank’s chairwoman Nguyen Thi Nga was also named Most Innovative Banking Chairperson Vietnam 2013.

The awards are a testament of SeABank’s constant and painstaking efforts to provide a comprehensive suite of financial solutions to better serve customers.

According to a GBAF spokesperson, Nga was singled out for her contribution to the bank’s 19-year development from a small bank in the northern port city of Haiphong, to one of the leading commercial joint stock banks in Vietnam in terms of chartered capital, total asset value, operation network and brand identity.

A great night for SeABank was capped when deputy general director Nguyen Tuan Cuong received both the ASEAN Chief Information Officer and Chief Security Officer awards for 2013.

According to the International Data Group Vietnam (IDG Vietnam), Cuong was selected by a panel including IDG Vietnam and government agencies on information technology (IT) in the ASEAN region, for his prominent contributions to promote the usage of IT applications in socioeconomic development.

With 17 years of experience as CIO at SeABank, Cuong is now in charge of a pipeline of projects intended to bolster the bank’s competitiveness.

Thanks to sound management and effective support from foreign strategic partner Societe Generale, as well as local partners MobiFone and PV Gas, SeABank has witnessed market developments in products and services diversification focusing on retail banking.

Its intensive investment into information technology infrastructure is proving a key factor in perfecting customer service quality. SeABank is developing cloud computing with modern applications to improve customer experience.

In April 2013, the bank was also at the heart  of an award ceremony when it won Best Cloud Based Project 2013 for its outstanding improvements in information technology application and cloud computing by The Asian Banker – a leading financial forum in Asia. 

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