Nestlé Vietnam takes award for bettering lives across Vietnam

Representatives of Nestlé received the Vietnam National Quality Gold Award 2019-2020

Nestlé Vietnam is one of 116 winners of this prestigious award for the two years.

The Vietnam National Quality Awards include seven criteria – the role of business leaders; operational strategy; customer and market-centred policy; knowledge measurement, analysis and management; human resources management and development; process management; and operating results. The criteria are the values that shape behaviours of organisations and enterprises towards highly effective operations.

The evaluation and selection of the Vietnam National Quality Awards are conducted at two levels: provincial pre-qualification council and national council. Based on a list of enterprises proposed by the provincial pre-qualification council, the national council will select some nominees for the Minister of Science and Technology to submit to the prime minister for award approval. Nestlé Vietnam was nominated by the southern province of Dong Nai.

Kloeti Urs, Factory Manager of Nestlé Bong Sen Factory, Representative of Nestlé Vietnam

According to Nguyen Hoang Linh, deputy director general of the Directorate for Standards, Metrology and Quality, the Vietnam National Quality Awards are essentially a self-assessment tool for businesses to achieve quality management excellence. Based on the criteria, they can comprehensively review their business and production activities in line with international standards. “It is also an opportunity for them to determine the status of management qualifications, recognise strengths and weaknesses, as well as identify success opportunities and future missions, thereby formulating measures to improve and complete their operation systems,” he added.

Binu Jacob, managing director of Nestlé Vietnam, expressed pride that Nestlé Vietnam had achieved the Vietnam National Quality Gold Award in its very first year of participation. He said the award is not only a measure for business development but also an encouragement for companies to ensure the sustainability of their growth.

By participating in the programme, companies can improve themselves by adopting advanced management methods. Therefore, they can improve the productivity, quality, and competitiveness of their products and services in both local and foreign markets.

According to Jacob, Nestlé focuses on quality, food safety, research and development (R&D), consumers, and human resources, which have laid a strong foundation for its success and serve as its major competitive advantages. Nestlé Vietnam ensures strict compliance with food safety and hygiene, quality control, as well as occupational safety at every stage of production, from raw materials to finished products to consumers throughout the supply chain.

“Attending the Vietnam National Quality Awards helps Nestlé to learn, evaluate, and comprehensively improve our management activities and product quality. We also have a chance to share our best practices, technical advances, and initiatives with the community. Hopefully, the Vietnamese business community can replicate our initiatives across the country,” Jacob said.

Established in 1995, Nestlé Vietnam has continuously expanded its investment and diversified its product portfolio to serve the food and nutrition demand of consumers. The company aims to optimise the role of food to improve the quality of lives in Vietnam today and in generations to come.

In its 25-year journey, Nestlé Vietnam has given priority to areas bringing positive impact to society such as enabling healthier and happier lives, helping the development of thriving and resilient communities, and stewarding the planet’s natural resources for future generations.

With a customer-centric approach based on science and R&D, Nestlé regularly innovates and enhances its product portfolio to deal with malnutrition, micronutrient deficiencies, obesity, and other global nutritional problems. Nestlé boasts the largest R&D network in the food industry, including five research institutes and about 5,000 leading scientists and nutritional experts.

In addition to the Vietnam National Quality Gold Award, Nestlé Vietnam also received many awards, certificates of merit and notable recognitions from state agencies for its achievements for the community, the environment, and for the Vietnamese economy.

Nestlé Vietnam has been conferred a Certificate of Merit by the Ministry of Labour, Invalids and Social Affairs twice for taking good care of employees and creating an efficient working environment that helps promote employees’ capacity and working spirit. Nestlé Vietnam has also been among the three Best Places to Work in Vietnam by leading human resources company Anphabe since 2014. In addition, Nestlé Vietnam was honoured with Women’s Empowerment Principles Awards in the categories of Community and Industry Engagement and Gender-Inclusive Workplace.

Jacob added that long-term vision and sustainable development are the driving force of the company’s operations in Vietnam. The company keeps a sharp eye on market trends, consumer needs and tastes to quickly develop suitable and diverse products that provide health benefits. To facilitate these goals, Nestlé takes quality assurance and food safety seriously.

“We are committed to the mission of improving the quality of life for Vietnamese people and further contributing to the community throughout our activities,” Jacob said. “We want to make each Nestlé product an indispensable part of every Vietnamese person’s life.”