Success sprouts from using Microsoft practical solutions

The company's products have been displayed in over 3,000 agents, more than 20 outlets and customer service centres across Vietnam.

Empowered by latest technologies in the field and the commitment for high quality products, the name Goldsun is well-known not only in the local market but also in Europe, North America, and Middle East.

Goldsun has reached today success in part through the application of Microsoft practical solutions.

“Being proud of the alignment with Intellectual Property Rights, Goldsun decided to choose Microsoft Dynamics under support of Microsoft Gold Certified Partner Naviworld Vietnam, Goldsun would be absolutely guaranteed not to face consequences such as the system is hacked, decreased network security, data discrepancies or and losing important information,” said Pham Quang Vinh, Goldsun’s CEO.

To achieve sustainability and growth to drive business success, the company’s board of directors recognises the importance of improving the management system, standardisation of operating procedures, bolstering administrative effectiveness, helping the entrepreneur always be ready to adapt to the market volatility.

In development, Goldsun always strives for excellence and strength through hardworking and innovation. For instance, last year Goldsun decided to expand rapidly the retail business model, by opening two chains of stores Modern Life and Goldsun brands, diverse locations across Vietnam.

Since Goldsun’s existing IT systems was outdated and unable to meet the management requirements of its future growth, especially when Goldsun decided to deploy the retail business and online trading, the requirement for innovative management system through the selection and deployment of award-winning comprehensive corporate governance ERP fitting for business, become extremely urgent.

After considering several solutions, Goldsun’s board of directors ultimately decided to choose the Microsoft Dynamics NAV and LS Retail to drive the implementation forward because this is one of the leading ERP solutions in the world with proven successful customer deployment record in Vietnam.

With support from Naviworld Vietnam which has much experience in deployment of Microsoft Dynamics NAV2009 R2 with LS Retail solution, the Goldsun project has been successfully implemented and completed on schedule.

The ERP system has been well processed and supported the entire business operations of Goldsun including the Hanoi head office, Ho Chi Minh City branch, retail headquarter and the Modern Life and Goldsun stores chain. 

Microsoft Dynamics NAV & LS Retail is a leading ERP solution, with fully integrated modules, extremely meet the requirements of a business management process, through comprehensive financial, purchasing, warehousing, manufacturing, distribution, and specifically strongly retail management functionalities.

This solution helps managing the data consistency and integrity throughout all stores in the chain stretches across Vietnam and support the increasingly database volume at the store and headquarters. Dynamics NAV solution is very flexible, allowing dynamic partners can build add-on to meet local requirements such as VAS packs and some specific processes of the retail sector.

The solution has helped Goldsun meeting most of the critical business requirement and processes of a modern retail chain, being the solid foundation for the development and expansion of stores chain.

With Dynamics NAV and LS Retail, Goldsun has been able to open 20 stores within one year time.

Based on the platform of Dynamics NAV and LS Retail, Goldsun has the great business experience because of a perfect integration system. Inventory system is updated not only for the central warehouse but also for each individual sales channel and outlets nationwide.

Users are authorised to access the central system, manage, share and capture the needed information for their job including the status of revenue, debt, stock balances as well as pricing, promotion policy and more at any time.

Goldsun has also succeeded in saving 50 per cent of the time in terms of data access and business reports execution through using centralised Microsoft Dynamics NAV and LS Retail system.

Goldsun success is undeniable. Its store chain has now expanded across Vietnam including Can Tho, Hanoi, Hai Duong, Haiphong, Nam Dinh, Quang Ninh, Danang, Dong Nai and Ho Chi Minh.

In 2014, Goldsun continue to expand its footprints, increasing the number of retail stores across the country, branding Goldsun closer to consumers nationwide.

For its great strides Goldsun has received many accolades, including winning the Vietnam Gold Star Award, the “Trademark – Brand” Gold Cup, the Vietnamese High Quality Goods award, ISO9001-2000 International Quality Certificate, the “Trust and Use” Award among others.