visa gives local startups a boost

Visa gives local startups a boost

Three Vietnamese startups were last week honoured at the Visa’s Everywhere Initiative final contest, a startup competition held in Vietnam for the first time with the aim to building the next generation of fintech and e-commerce solutions. Thanh Van reports.
lax rules open doors for online fraud

Lax rules open doors for online fraud

With the e-commerce market booming, the sales of counterfeit and prohibited products have become increasingly widespread. Both consumers and e-commerce companies are urging market regulators to take measures to resolve the industry-wide issue and ensure a better online shopping experience. Huong Van reports.
ninja van launches free logistics services in four cities

Ninja Van launches free logistics services in four cities

Ninja Van, a leading logistics and last-mile delivery company in Southeast Asia, has announced a new five-day promotion programme providing complimentary in-city delivery services in Ho Chi Minh City, Hanoi, Thu Dau Mot (Binh Duong), and Bien Hoa (Dong Nai).
fast growing e commerce market spurs ma deals

Fast-growing e-commerce market spurs M&A deals

Foreign investors increasingly acquire stakes in and form joint ventures with Vietnam’s e-commerce companies, spurring mergers and acquisitions in the country’s burgeoning e-commerce market.
starbucks joins with alibaba for china coffee deliveries

Starbucks joins with Alibaba for China coffee deliveries

Starbucks on Thursday (Aug 2) announced a partnership with e-commerce giant Alibaba that will give the US coffee giant greater access to China's growing food-delivery market as it faces increased competition from local firms.
list of websites violating e commerce rules to be published

List of websites violating e-commerce rules to be published

The Ministry of Industry and Trade (MoIT) plans to publish a list of e-commerce websites and mobile applications that violate laws and regulations on online trading.
e payments head for a boom

E-payments head for a boom

E-commerce and e-payments in Vietnam have been growing quickly alongside each other in recent years, with the rapid development of the former said to be the booster for the latter’s  continuous expansion in the future.
tiki launch cross border channel backed by jdcom

Tiki launch cross-border channel backed by JD.com

Despite suffering losses over the past seven years domestic e-commerce platform Tiki continues to carry out its market expansion plan, recently launching its first cross-border channel with significant support from Chinese giant JD.com.
e commerce players keep burning money

E-commerce players keep burning money

Vietnam's e-commerce platforms keep rolling in losses and taking in massive amounts of capital in wait for the online retail market to take flight.
tiki may suffer from losses for three more years

Tiki may suffer from losses for three more years

As startup enterprises are commonly suffering losses, with examples of firms running in the red for an entire decade, Tiki may have a long three years ahead.
reed tradex ties up with vecom to promote the trend of omnichannel retailing

Reed Tradex ties up with VECOM to promote the trend of omnichannel retailing

Thailand’s exhibition organiser Reed Tradex in collaboration with Vietnam e-Commerce Association (VECOM) will organise OnlineBiz Vietnam within the framework of Shop and Store Vietnam 2019 to cater to both online and offline retail.
customer claims lazada promotion to be fake

Customer claims Lazada promotion to be fake

Lazada promised handing out gift rice cookers worth VND890,000 ($39.2) when buying a Samsung washing machine, but conveniently forgot sending the gift to a customer with the washing machine.
lazada opens second automatic sorting centre in hanoi

Lazada opens second automatic sorting centre in Hanoi

Today (June 12) LEL Express, the logistics and e-commerce delivery company of Lazada Group, officially opened its second automatic goods sorting system, this time in Hanoi.
e commerce cost too high for some

E-commerce cost too high for some

Vietnam is proving difficult terrain for e-commerce players, as they keep burning money to grab a slice of the lucrative market, which results in mounting losses and, for some, their eventual demise.
lazada customer care is paramount

Lazada: “Customer care is paramount!”

To offer better shopping experience for customers, Lazada has introduced innovative tools to meet the needs of shoppers, especially during its sixth birthday campaign during which the company is running various promotions. VIR's Nguyen Huong spoke with Vu Ngoc Lam, Lazada’s customer care officer, about the firm’s customer experience initiatives.