Eximbank offers $650,000 compensation in advance to swindled customer

February 28, 2018 | 12:11

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After a meeting with Eximbank, Chu Thi Binh, who lost VND245 billion ($10.8 million), will check the arrangement carefully before receiving VND14.8 billion ($0.65 million) of advance compensation from Eximbank.

eximbank offers 650000 compensation in advance to swindled customer

Chu Thi Binh, who lost VND245 billion ($10.8 million) at Eximbank, has met the bank’s Board of Management to find a solution. Eximbank agreed to pay VND14.8 billion ($0.65 million). The remaining amount will be paid after the court trial.

At first, Binh did not agree to Eximbank’s proposal, as she wanted all of her money returned, including the original amount and interest. Finally, she agreed to check the arrangement carefully before making her decision.

Eximbank said that the advance payment expresses the bank's responsibility for the client, while waiting for the court.

Earlier in 2013, Binh opened three savings accounts with the total original amount of VND301 billion ($13.26 million), including VND247 billion ($10.9 million) in the first account, VND49 billion ($2.16 million) in the second account, and VND5.4 billion ($0.24 million) in the third account.

In February 2017, upon the maturity date of the VND49 billion savings account, she contacted the bank to withdraw the money, but Eximbank said that her money has disappeared from the system. She checked all the saving accounts and Eximbank informed her that VND245 billion ($10.8 million) has disappeared.

Subsequent investigation revealed that Le Nguyen Hung, former deputy director of an Eximbank branch in Ho Chi Minh City forged documents to withdraw money from her saving accounts and left the country.

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