For the second year, DHL Supply Chain Vietnam retained its top ranking in the annual awards, which are judged by customers, suppliers and logistics firms on a public website as well as by a committee of senior supply chain directors and academics.
The judging committee was unanimous with its decision based on the following DHL attributes and factors.
To retain the title for the second year running, DHL scored highly across all 11 elements of the judging criteria which included sustained growth rates, customer service level, innovative use of information technology, complexity of logistic solution as well as security, sustainability, human resources and contribution to developing local industry standards and capabilities.
DHL first entered Vietnam in 1988 and DHL Supply Chain followed in 2001. Last year, DHL Supply Chain has invested $1.5 million in a15,000 square metre built-to-suit multi-user warehouse at the inland container depot Song Than in southern Binh Duong province.
For 2010, more than 10 international 3PLs operating in Vietnam vied for the title of Best 3PL of the year.
What the stars mean:
★ Poor ★ ★ Promising ★★★ Good ★★★★ Very good ★★★★★ Exceptional