Insights from the road: Grab's immersive approach to product development

Insights from the road: Grab's immersive approach to product development

Philipp Kandal, Grab's chief product officer, spoke to VIR's Linh Le about his overall product vision and strategic initiatives for Grab.
Ride-hailers assist drivers with policies

Ride-hailers assist drivers with policies

Millions of ride-hailing and food delivery drivers are counting on meagre allowances to sustain their livelihoods amidst the pandemic in Ho Chi Minh City.
Online food delivery trend destined to stay

Online food delivery trend destined to stay

As online food delivery trends have been supercharged by the pandemic, tech platforms are now making strong investments to tap into the surging demand.
Food delivery apps vowing to provide safety and hygiene

Food delivery apps vowing to provide safety and hygiene

The changing habits of customers due to the COVID-19 pandemic are pushing the food delivery market into a new race in which safety and hygiene are considered bigger priorities.
Grab Vietnam partners with Lazada Vietnam to bring more benefits to consumers

Grab Vietnam partners with Lazada Vietnam to bring more benefits to consumers

A wide-ranging partnership between Grab Vietnam and Lazada Vietnam will serve the growing digital needs of Vietnamese people.
Online food purchases predicted to rule the roost post-pandemic

Online food purchases predicted to rule the roost post-pandemic

The online food and grocery delivery segment has gained remarkable momentum after multiple platforms launched services for those stuck at home during social distancing.
Grab makes partner health top priority to ensure safety of community

Grab makes partner health top priority to ensure safety of community

Grab Vietnam's laterst VND70 billion ($3 million) support programme deepens its partnership with the community in the fight against the coronavirus outbreak.
Grab Vietnam spends $3 million supporting driver and merchant partners from COVID-19

Grab Vietnam spends $3 million supporting driver and merchant partners from COVID-19

Grab Vietnam has launched a support fund worth $3 million to assist drivers and delivery and merchant-partners during the tough times of the COVID-19 pandemic.
Grab issues unique contactless delivery service in Vietnam

Grab issues unique contactless delivery service in Vietnam

Contactless delivery, a service exclusively provided by GrabFood, is one of efforts of Grab to ensure customer safety in the context of the COVID-19 pandemic.
Money burning race of super apps set to last

Money burning race of super apps set to last

Vietnam is an attractive market for super apps, however, acquiring market share remains difficult, despite burning through tremendous amounts of capital.
Grab shakes up F&B market with cloud kitchen concept

Grab shakes up F&B market with cloud kitchen concept

As more online restaurants come to the fore, the opening of Vietnam’s first cloud kitchen is expected to completely transform how restaurants are both operated and managed.
Go-Viet trumpets empty claims of leading food delivery?

Go-Viet trumpets empty claims of leading food delivery?

While Go-Viet is confident about gaining the lead in food delivery, the coverage of drivers, delivery time, and customer satisfaction rates say otherwise.
Grab pushes ahead with $500 million expansion plan in Vietnam

Grab pushes ahead with $500 million expansion plan in Vietnam

Jerry Lim, country head of Grab Vietnam, talks with VIR’s Thanh Van about Grab’s next investment in Vietnam.
Integrated service easing deliveries

Integrated service easing deliveries

While food delivery apps have brought many benefits to food shop owners, the introduction of an integrated service model by sector giant GrabFood has already revolutionised the way the service is offered.
GrabFood may be disadvantaged by high commission rates

GrabFood may be disadvantaged by high commission rates

In case GrabFood continues to charge 20-25 per cent commission for local vendors, it may lose ground to Go-Viet and Now.
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