GHN launches automated sortation system in Hanoi

GHN cutting the ribbon for its automated sortation system in Hanoi

The automated sortation system will help GHN to improve sorting capacity while reducing mistakes to ensure faster and more stable delivery during the holiday shopping season.

GHN has a network of 2,000 drop-off and pick-up points nationwide. Its delivery drivers are present in 63 out of 63 localities and 700out of 700 island districts. Every day, GHN delivers over 300,000 orders across the country. The latest investment in the automated sortation system will help GHN to improve speed delivery.

Luong Duy Hoai, CEO and founder of GHN, said that the startup aims to serve the fast-paced development of Vietnam’s e-commerce and digital economy with a view to bringing products from sellers to consumers. Both buyers and sellers are increasingly focusing on two factors, namely delivery speed and reliable services. The automated sortation system will remove the bottlenecks in the operation process. This is a major investment in technical infrastructure and operation to help GHN meet the rising demand in the market.

It is noted that the average delivery speed of GHN is around 12-14 hours in cities, allowing same-day delivery. It takes around 24-36 hours for GHN to deliver products to provinces.

The e-commerce market is growing drastically in the recent years, prompting logistics providers like GHN to step up their investment in technology and operation system, improve services to meet the demand of customers.

“Technology is the key for GHN to create a break from the manual sorting method. It helped us reduce sorting time 3 hours to only 30 minutes, catching up to the average delivery speed in developed e-commerce markets like the US, China, and South Korea. We are looking forward to the opening of the second automated sortation system in Ho Chi Minh City in November,” he said.

The new technology will help GHN to step up its delivery speed in the market

Tran Ngoc Thai Son, founder of e-commerce platform Tiki, said that GHN is an important partner helping Tiki to deliver products to remote localities and even island districts. The efforts have not only brought tremendous benefits to customers but also removed geographical barriers. The investment in the new automated sortation system will help GHN to achieve faster delivery speed, thereby contributing to the growth of the Vietnamese e-commerce market.

Meanwhile, Tran Tuan Anh, managing director of Shopee Vietnam, lauded the latest investment of the automated sortation system by GHN, stating that it will help reduce the time for sorting based on the value, volume, and size of packages. This will improve client experience and satisfaction when shopping online on the Shopee platform.

From the humble beginning of a last-mile delivery startup in 2012, GHN has launched the first instant delivery app Ahamove in 2015. GHN Logistics was officially introduced in 2018 to provide integrated logistics solutions, including transportation, warehousing, fulfillment and delivery services for brands and retailers.

In 2019, GHN teams up with VinMart+ chain to receive packages from customers at 1,000 VinMart+ convenience stores nationwide. It is clear that GHN is building an ecosystem for integrated logistics to meet the versatile demand of large corporates and small- and medium-sized enterprises.