VPBank meeting the needs of foreign customers

May 22, 2023 | 11:07
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VPBank, together with strategic partner SMBC of Japan, aims to provide foreign customers with more comprehensive corporate financial services while taking care of their staff’s financial demands, thus contributing to their efforts to retain talented people and create high growth value in the long term.
VPBank meeting the needs of foreign customers
VPBank’s Mochizuki Masashi (centre) received a trophy at last week’s investment conference hosted by VIR

Foreign customers of VPBank can now enjoy more corporate financial services, at the same time being indirectly supported to retain talent through specialised financial products and solutions which are designed to bring their staff the best financial service experience and satisfaction.

At VIR’s investment conference last week, Mochizuki Masashi, head of the FDI Centre at VPBank, said that in an effort to expand the foreign customer segment, banks not only provide capital or cash flow management services, as well as revenue and expenditure management for foreign-invested enterprises (FIEs) operating in Vietnam, but also have to meet the financial needs of their employees at different levels.

VPBank meeting the needs of foreign customers
Masashi delivers his remarks at the investment conference in Hanoi

As per Masashi’s account, these needs are diverse, from setting up accounts and opening credit cards to using overdraft services and unsecured loans with preferential interest rates; and from home loans and car purchases to signing labour contracts to protect employee rights.

Intensive care for employees’ financial needs in the business, as such, will create synergistic values to help companies retain talents and enable them to continue to devote themselves in the long term. In this process, banks can become a companion to help eliminate worries related to the financial management of each individual.

Comprehensive support

As for FIEs, VPBank has been meeting a variety of financial needs from credit extension, cash flow management, and regular business operations management to trade finance and foreign exchange transactions.

The supply chain financial service package for FIEs is an example. With this service, businesses operating in the supply chain can access VPBank’s supply chain financial system, thereby performing many specialised tasks such as requesting disbursement for suppliers, requesting automatic disbursement for FIEs, or searching for updated sales information on the system.

Through this system, FIEs can improve sales, check payment status of orders, and reduce risks such as missing receivables from customers. Along with that, businesses in the supply ecosystem can improve cash flow and cut borrowing costs as banks provide loans with preferential interest rates exclusively for active customers in FIEs’ supply chains.

In addition, for payroll services, VPBank can support businesses by shortening the time for salary transfer, thereby reducing related costs. For customers in industrial zones, VPBank may consider installing ATMs at suitable locations at the customers’ premises to make it more convenient for employees to withdraw money.

To be able to offer in-depth and comprehensive financial products, services and solutions to the overarching ecosystem of FIEs, VPBank and SMBC have been building a strong relationship to promote each other’s strengths, towards the goal of promoting the development of FIEs in Vietnam in the future.

VPBank meeting the needs of foreign customers
VPBank is responsible for serving foreign investors to build up long-term partnerships

Ready to serve

The pair, via the capital sale deal signed in March, are supplementing each other’s missing pieces in order to optimise opportunities that the market has to offer – including the enormous growth potential of FIEs in Vietnam in the shifting trends of global supply chains.

The Japanese partner brings to the bilateral relationship years of experience and expertise in the banking-finance sector in Japan and beyond, along with competitive advantages in terms of network and a wide range of over 200,000 customers, including multinational corporations.

What is more, through VPBank, SMBC will strengthen its presence and open up opportunities to provide capital for large domestic ventures that the corporation is currently interested in, especially in areas such as infrastructure construction and business projects with green growth, environmental friendliness and sustainable development.

Meanwhile, VPBank has strengths in retail banking and a profound understanding of the domestic market. With a comprehensive set of financial products, services and solutions for different customer segments, the bank can fully meet the diverse needs of the individual customer groups, which includes employees of many existing and potential FIEs exploited from SMBC’s customer files.

“Foreign direct investment is an important growth engine of the Vietnamese economy, and we have a responsibility to serve our foreign clients to build lasting relationships and create a two-way benefit through products and solutions to support international businesses operating in Vietnam,” Masashi said at last week’s conference.

Vietnam takes on pressures of foreign capital attraction Vietnam takes on pressures of foreign capital attraction

While maintaining attractiveness to international investors, the imminent global minimum tax and international uncertainties are putting pressure on Vietnam, urging it to have breakthrough steps to foster new foreign inflows.

Building on cooperation towards common prosperity Building on cooperation towards common prosperity

With open and transparent attraction policies and a favourable, stable, and constantly improving business environment, Vietnam has gained many achievements in attracting foreign investment.

VPBank provides effective support for FIEs VPBank provides effective support for FIEs

In a fresh move, the innovative Hanoi-based commercial lender VPBank has reiterated its focus on promoting the foreign direct investment (FDI) landscape in Vietnam through a cooperative deal with its strategic partner, Sumitomo Mitsui Banking Corporation (SMBC), to develop and supply an inclusive suite of solutions to support foreign-invested enterprises (FIEs) landing ventures in Vietnam.

VPBank has received a 10 per cent deposit from SMBC VPBank has received a 10 per cent deposit from SMBC

At an investor-update meeting on May 18, Luu Thi Thao, deputy general director of VPBank, revealed that the bank has received a 10 per cent deposit from Japanese partner SMBC, as part of the $1.5 billion private placement agreement signed between the two banks.

By Ha An

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