being best banking partner by understanding client journeys

Being best banking partner by understanding client journeys

To have a deeper understanding on the impact of the ongoing pandemic on their corporate clients around the globe, Citi Vietnam launched a client feedback survey for commercial clients with close to 100 responses received over a two-week period in June. Shawn Khong, head at Citi Vietnam Commercial Bank, talked with VIR’s Phu Canh about some of the key observations from the survey, as well as how Citi and its clients can navigate the challenging climate together.
citi supports clients in vietnam through coronavirus burdens

Citi supports clients in Vietnam through coronavirus burdens

Citi Vietnam has launched a series of measures to offer assistance to retail and institutional customers during and after weeks of social distancing.
citi vietnam named best bank 2019 by asset magazine

Citi Vietnam named Best Bank 2019 by Asset Magazine

Citi Vietnam has once again won The Asset Triple A Country Award for Best Bank, one of the most prestigious recognitions in the financial industry.
citi creating robust energies for south korean investors

Citi creating robust energies for South Korean investors

Addressing the ASEAN-RoK CEO Summit in Busan at the end of November, Prime Minister Nguyen Xuan Phuc looked forward to seeing more South Korean investment in this country. Global bank Citi Vietnam is strongly supporting South Korean firms in taking such an interest in Vietnam. Its head of Commercial Banking Shawn Khong and Don Choi, head of the Global Subsidiaries Group, shared their views on the rise of South Korean investment.
citis unbroken commitment to vietnams progress

Citi’s unbroken commitment to Vietnam’s progress

By the time the United States normalised diplomatic relations with Vietnam in 1995, Citi already had a representative office in Hanoi. In 1994, Citi became the first US financial institution to be given a branch license, and it opened its first branch in Hanoi.
citi awards top 10 vietnamese banks for payment excellence

Citi awards top 10 Vietnamese banks for payment excellence

Citi Vietnam, part of global financial services multinational Citigroup, has just announced the winners of the Citi Excellent Straight Through Processing Award 2018 to reinforce and recognise client banks that have been meticulous in their efforts in conducting international payment services.
citi vietnam posts remarkable growth in 2018

Citi Vietnam posts remarkable growth in 2018

In 2018, Citi’s continued focus on being the Best for Clients payed dividends as the bank maintained its dominance in capital markets and corporate banking, where Citi arranged a number of landmark long-tenor transactions. Some of the recent mandates completed by
citi vietnam wins best corporate digital bank

Citi Vietnam wins Best Corporate Digital Bank

Citi has been named by Global Finance as Best Corporate/Institutional Digital Bank in 16 markets where it operates, including Australia, Bangladesh, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Pakistan, Philippines, South Korea, Sri Lanka, Taiwan, Thailand and Vietnam.  
citi vietnam launches new citi simplicity credit card

Citi Vietnam launches new Citi Simplicity+ credit card

Citi Vietnam today introduced Citi Simplicity+, the first credit card in the market to provide 10 per cent interest back for on-time payments and no late payment fees. As a special introduction, Citi Simplicity+ comes with a 0 per cent annual interest percentage rate for the first three months.
citi launches new debit mastercard in vietnam

Citi launches new Debit Mastercard in Vietnam

Following Citi’s global success of launching Debit Mastercard cards in countries around the world, Citi Vietnam will join 10 key Asia-Pacific markets in issuing their customers with the new, contactless Citibank Debit Mastercard.
asset magazine lauds citi and citi vietnam as the banks to go

Asset Magazine lauds Citi and Citi Vietnam as the banks to go

Leading industry publication Asset Magazine announced the 2016 winners of its annual poll. Accordingly, Citi Vietnam was the Best Corporate and Institutional Bank in 2016, and Citi was the Best Bank in the Asia-Pacific, as well as the Best Corporate and Institutional Bank and the Best Digital Bank in Asia.
citi vietnam launches voice biometrics authentication technology

Citi Vietnam launches Voice Biometrics Authentication Technology

Citi has become the first financial institution in Vietnam to launch Voice Biometrics Authentication Technology to enhance customers experience and banking security for its consumers in Vietnam.
citi vietnam wins big in 2016 global finance digital banking awards

Citi Vietnam wins big in 2016 Global Finance digital banking awards

Global Finance Magazine announced its 2016 best digital bank awards and Citi Vietnam was recognised as Best Digital Bank for Consumer Banking and Best Digital Bank for Corporate/Institutional Banking at the same time.
citi vietnam promotes healthy lifestyle and environment protection

Citi Vietnam promotes healthy lifestyle and environment protection

Citi Vietnam recently kicked off a cycling programme in Hanoi and Ho Chi Minh City themed “Bike with Citi - Enjoy Eco-Life”, aiming to promote a healthy lifestyle and help raise awareness of climate change, sustainable development and environmental protection among the bank’s employees and customers in Vietnam.
citi vietnam and vietnam airlines announce partnership agreement

Citi Vietnam and Vietnam Airlines announce partnership agreement

Citi Vietnam today announced a partnership agreement with the country’s flag carrier Vietnam Airlines, the first of its kind in retail services ever made between the two companies.