Growing need for high-quality manpower in digital era

On June 30, ManpowerGroup Vietnam organised the IT World of Work 2023 Outlook webinar to discuss key technological trends that significantly impact the IT industry's development, as well as the practical application of the IT industry's human resource management.

Experts discussions at the IT World of Work 2023 Outlook

According to Dao Trung Thanh, Telecommunications, Cybersecurity, IT, and Digital Transformation Strategy consultant, the development of AI has wholly changed the standard working process.

McKinsey's report that was released in June highlights that the percentage of employees' time that could be automated with AI and other technologies has increased to 60-70 per cent, compared to the previous estimation of 50 per cent.

In 2022, more than half of the organisations surveyed had adopted AI in at least one business unit or function, illustrating this technology's development and application potential in expanding the scale of business operations and production capacity.

One of the key technological trends shared in ManpowerGroup's IT Vertical Industry report informed that Metaverse applications are no longer a distant prospect. Statista's report indicates that VR technology could reach 700 million users and grow into a market worth $1.91 trillion by 2030.

Thanh emphasised, "The breakthrough in today's technology helps connect people's data around the world. Users can access the Internet from anywhere, anytime, without any barriers, which drives up the demand for IT professionals. According to Gartner analysis, global IT services in the Internet of Things market are likely to reach $58 billion by 2025."

Echoing Thanh’s view, Nguyen Thi Van Anh, manager for Permanent Recruitment and Human Resource Consulting Services at ManpowerGroup Vietnam said, "This ever-changing technology requires employees to have continuously updated digital skills. Enterprises need to flexibly perform skills enhancement programmes and develop long-term training strategies, fortifying the workforce's abilities to take on current and future jobs."

Currently, Vietnam's highly skilled workers account for only 11 per cent of the total labour force, which is relatively low compared with other countries in the region – Thailand sits at 14.5 per cent, Japan at 25.5 per cent, and Singapore at 56 per cent, according to ManpowerGroup’s Total Workforce Index.

Van Anh highlighted that due to the acceleration of digital transformation, many traditional jobs will gradually disappear or be replaced by new positions. According to ManpowerGroup's The New Human Age report, over 80 per cent of international businesses are intensifying their focus on digital transformation, leading the ICT industry to emerge as one of the most promising worldwide.

A report from the World Economic Forum predicts that AI could easily replace 85 million jobs by 2025, illustrating the technology's strong influence on labour market trends. Therefore, IT human resources must develop to new heights to meet the market demand.

Cybersecurity should be strictly enforced

Digital technology is also a double-edged sword if security measures are not strictly enforced. Cybersecurity vulnerabilities can cause businesses to lose confidential information, leading to serious consequences.

Thanh stated, "Cybersecurity can pose a sophisticated threat, especially as businesses confront various difficulties in the context of the economic downturn. Cybersecurity can become a survival issue for every organisation, especially when activities associated with digital transformation are taking place so widely nowadays."

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