No substitute for HP cartridges

The  study found that 93 per cent of customers were satisfied with original HP toner cartridges compared with only 51 per cent for non-original toner cartridges. Another survey revealed that 95 per cent of customers were satisfied with their text and document print-outs using original HP ink compared with only 50 per cent for alternative cartridges.

“Customers want to save money on printing and often put up with the hassles of unreliable printing when using non-original cartridge options,” said Irving Oh, general manager, Printing and Personal Systems Group, Hewlett-Packard Vietnam.

“Original HP print cartridges can help customers save more over time with high quality and reliability that save time and reduce waste from failed prints,” he added.

Non-original ink cartridges and non-original toner cartridges tested were found to produce streaked, blotchy or faded prints. These non-original cartridge options were also more likely to be “dead on arrival” or fail prematurely.

Reprinting failed print-outs waste time, energy and resources, adding additional costs to the printing expenditure.

When it comes to office printing, unusable prints can result in missed deadlines, poor communication with clients and negative impact to the bottom line. When accounting for the hidden costs of reprinting failed prints, replacing unusable cartridges and purchasing additional cartridges to achieve the desired yield, using non-original cartridges can become more expensive.

But customers using the HP Deskjet Ink Advantage systems can enjoy HP-quality and reliability at a running cost of up to 600 pages at $9.

A study by Gartner, a global technology research firm, suggests in its title that  “Saving Money on non-original cartridges is harder than it sounds” and recommends users stick with their original equipment manufacturer due to discrepancy in yield, overall image quality and the likelihood of cartridge failures.

Gartner goes on to note, “Most non-original supplies lack the kinds of certifications that would satisfy all concerns about yield, failure rates, image quality and environmental practices.”
In addition, HP also declared that customers who want reliable, affordable printing that meets their environmental objectives can feel confident in choosing original HP cartridges over non-original cartridge options.

According to the firm, all original HP cartridges returned to HP through the Planet Partners programme go through a multiphase recycling process. The HP ink and LaserJet toner cartridge “closed loop” recycling process uses plastic from recycled original HP cartridges and other post consumer sources to create new original HP ink and LaserJet toner cartridges.

HP also designs cartridges to use recycled content and still deliver exceptional print quality and reliability. For original HP ink cartridges that use recycled materials, up to 70 per cent of the cartridge is made from recycled plastic.

For original HP LaserJet toner cartridges manufactured with reclaimed materials, up to 20 per cent of the cartridge is made from recycled and recovered content.