Kimei Global seeks to become best customer choice based on core values

December 21, 2022 | 08:00
(0) user say
Young outsourcing company Kimei Global is already shining thanks to being named among 18 of the best small- and medium-sized enterprises in Vietnam, as voted by SME100 Asia magazine.

Kimei Global, founded in January 2021 by leaders with a decade-plus experience in the software industry and over five years working in Japan, South Korea, and Asia-Pacific, earned the accolade at the SME100 Awards on December 1.

Kimei Global seeks to become best customer choice based on core values

Currently, the company provides outsourcing and offshore services to clients in Japan, Hong Kong, Taiwan, and North America.

Its wide range of services include offshore development as well as software maintenance and support. Besides providing an offshore team, Kimei offers highly technical support with control methods for the best productivity at each level.

It is also involved in e-commerce, providing clients with sales solutions to adapt to their business needs, helping to bolster their experiences in both sales and marketing.

Kimei Global helps clients build a solid online presence for their business by creating a professional website that best suits their needs and target audience.

The company helps clients build a solid online presence for their business by creating a professional website that best suits their needs and target audience.

With extensive experience in e-commerce and technology, combined with applied AI technology, Kimei wants to elevate the user experience, personalisation, and order rates both online and offline.

For new clients from overseas approaching a market for the first time, Kimei provides specific case studies from its consultant team, helping the client save time and costs.

At an employee level, Kimei has built a comfortable workspace and good welfare, creating conditions for employees to develop their capacity in an attempt to ensure long-term dedication, stabilised personnel, and increased creativity and work performance.

Kimei also strives to bring more value and quality to customers, and it believes that helping customers grow their businesses is also inspiring for all Kimei employees to work efficiently.

Besides that, Kimei focuses on team-building activities such as organising a football league, BBQ, company trips, and more.

Also, “tech talk” is an annual weekly event at Kimei that reaffirms the company’s people-centric philosophy that cares for the career path of its employees.

Every tech talk features discussions on best current technique; making comparisons between current and new tech; and possible additions to client projects.

Kimei Global seeks to become best customer choice based on core values

Now, the company aims beyond Asia. Kimei Global has been starting to reach out to more distant markets such as Europe and North America, simultaneously it desires to excel leveraging external experiences to drive Vietnam’s development.

KPMG launches 2022 Vietnam Customer Experience Excellence Report KPMG launches 2022 Vietnam Customer Experience Excellence Report

A new KPMG report identifies the leading performing brands and industries providing exceptional experiences from the consumer's point of view.

Firm grasp of rules crucial in handling customer info Firm grasp of rules crucial in handling customer info

The State Bank of Vietnam has issued a formal request to credit institutions and foreign bank branches for cooperation and information sharing with tax administration organisations. Le Khanh Lam, tax partner at RSM, discussed with VIR’s Le Luu how banks and tax agencies can harmonise the fresh legislation, and how barriers can be overcome without compromising customers’ rights.

Increasing awareness of customer experience trends Increasing awareness of customer experience trends

Customer experience is now a buzzword in the marketing industry. Even now, customer experience in the digital world is constantly evolving and improving, making it harder for market players to keep up with the latest trends in the customer experience management industry.

By Huyen Thuy

What the stars mean:

★ Poor ★ ★ Promising ★★★ Good ★★★★ Very good ★★★★★ Exceptional