AI was first established in the 1950s without much traction, but the term truly burst onto the scene in 2022 due to the introduction of ChatGPT. AI and its potential were suddenly of great interest, especially in how it brings value to businesses and how it will change our lives. AI systems have the ability to teach themselves, organise, and interpret information, and make predictions based on the information. It is the hot topic of discourse globally, from conferences to coffee tables.