Handling customer complaints and resolution failures
April 07, 2021 | 10:18
Consumers are becoming increasingly aware of their rights in transactions with businesses as well as in the dispute resolution process.
Hanoi residents demonstrate against poor fire readiness
April 02, 2018 | 12:44
Hanoi’s residents demonstrate to put pressure on investors of the apartment buildings where they live.
Lazada to be inspected over customer complaints
March 12, 2018 | 15:31
MoIT started an inspection at Lazada after receiving complaints over the quality of goods and services.
Land-pricing to help clear land
September 24, 2012 | 09:18
A new land-pricing mechanism will help accelerate site clearance for investment projects and abate ever-rising land complaints, authorities say.
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