VNPAY promotes digital payments in healthcare sector

According to Directive No. 22/CT-TTg on promoting the implementation of solutions to cashless payment development in Vietnam, the Prime Minister has requested the Ministry of Health to continue guiding hospitals to coordinate with credit organizations and payment intermediary providers to collect medical service fees via cashless payment options. However, there are still various obstacles to adopting cashless payments in hospitals due to the lack of personnel and facilities for these solutions.

Amid the pandemic, hospitals and medical facilities have been overloaded with appointments. Meanwhile, the online booking channels of hospitals have yet to meet the needs of clients.

The Annual Scientific Conference has welcomed the participation of 100 prestigious hospitals across the country to discuss the challenges facing the healthcare sector. At the conference, VNPAY – as one of Vietnam’s leading digital payment organisations,introduced numerous digital payment solutions to assist in simplifying medical screening and treatment process, limiting the risk of coronavirus spread andaccelerating the digital transformation in the healthcare sector.

Tran Dinh Thanh, Deputy Director of Business Division at VNPAY, discussing digital payment solutions at the 2021 Annual Scientific Conference of Hanoi Medical University Hospital

Hospitals and medical facilities can use VNPAY's digital payment solutions to streamline the process, eliminate appointment overloads, and make payments more convenient and faster.

Using VNPAY’s self-order machineconnected to the hospital's internal information system, patients can register for a health check-up on their own and receive an order number promptly without the assistance of medical personnel, limiting direct contact. VNPAY’s solutions also allow hospitals to receive online appointment bookings via e-wallet and mobile banking apps,which is both more convenient, and safer for patients as they can make appointments in advance anywhere.

VNPAY’s payment solutions help diversify medical payment methods

Along with creating a smoother appointment booking process, VNPAY’s solutions also help simplify the procedures at hospital payment counters by utilizing self-order machines and SmartPOS devices.

In addition, patients can choose to pay hospital fees right on mobile banking apps or e-wallet,or pay directly using the self-order machines placed in hospitals.

It is easy and convenient to reserve health check-up appointmentsvia mobile banking apps and e-wallet

VNPAY’s digital payment solutions assist hospitals in reducing overcrowding during medical examinations and treatments. This not only saves money and time but also improves system management process. Partnering with VNPAY, hospitals nationwide will gain access to a tremendous network of over 25 million mobile banking and e-wallet users,reaching out to new clients requiring medical care and treatment. Meanwhile, customers will have more options while using medical services in hospitals.

Currently, VNPAY is cooperating with nearly 50 instituitions, including public hospitals, international hospitals, clinics, and pharmacies nationwide such as Central Eye Hospital, Hospital of Post and Telecommunications, Traditional Medicine Hospital, and National Hospital of Odonto-Stomatolofy…

In the near future, VNPAY wishes to partner with more hospitals, as well as medical examination and treatment facilities to deploy digital payment applications for a better and swifter medical examination processes, and speed up the digital transformation of hospitals to serve the ultimate goal of creating “smart hospitals” with excellent service and quality.