Citi Vietnam wins big in 2016 Global Finance digital banking awards

September 07, 2016 | 11:58

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Global Finance Magazine announced its 2016 best digital bank awards and Citi Vietnam was recognised as Best Digital Bank for Consumer Banking and Best Digital Bank for Corporate/Institutional Banking at the same time.

The awards were determined by editors of the magazine in partnership with judges from Infosys, the technology company.

In the country awards for consumer banking, Citi was named best digital bank in Australia, India, Philippines and Vietnam. At a regional level, Citi was named Best Consumer Bank site.

Meanwhile, the country awards for Corporate/Institutional Banking, Citi was named best digital bank in Australia, Bangladesh, Hong Kong, India, Indonesia, Malaysia, New Zealand, Philippines, South Korea, Sri Lanka, Thailand and Vietnam.

In the regional sub categories Citi was named best digital bank for Trade Finance, Corporate Banking, Information Security, Treasury Services, Mobile Banking and Best Mobile Banking app.

“These awards are a welcome recognition of our progress in digital banking and especially mobile banking services,” said Natasha Ansell, managing director and Citi country officer for Vietnam. “In Vietnam, we are seeing strong growth in client penetration and usage across our franchise. Technology and digitisation are transforming the way in which we serve our customers. Our priority is to ensure we are offering the best customer experience to our retail and institutional clients and digital banking has become a clear differentiating factor, which will continue to gain prominence in the coming years.”

By By Tay Lan

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