Low-touch services possible solution?

Low-touch services possible solution?

COVID-19 is making a comeback in an increasing number of Vietnamese localities. Senior lecturers from RMIT’s School of Business and Management Dr. Pham Cong Hiep and Dr. Nguyen Hoang Thuan discuss the need for upholding the development of a “low-touch economy” in Vietnam as a strategic response to the COVID-19 pandemic.

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