AIA Vietnam partners with KPMG to elevate customer experience

AIA Vietnam partners with KPMG to elevate customer experience

Wanda Britton, chief customer officer for AIA Vietnam and Nguyen Tuan Hong Phuc, partner at KPMG Consulting share some insights with VIR about the digitalisation trend as well as the CX transformation journey that AIA Vietnam started in 2020.
Insurers hail health and tech awareness

Insurers hail health and tech awareness

Driven by heightened awareness and technology disruption, Vietnam’s life insurance industry is forecast to witness stellar performance – but insurance sales are likely to slow down in the third quarter first.
Insurance industry hits growth of 24pc in H1

Insurance industry hits growth of 24pc in H1

Vietnam’s insurance industry achieved high year-on-year growth of 24.35 per cent in the first half of 2018, helping total revenue to reach more than VND58.65 trillion (US$2.55 billion).