Bamboo Airways voted Asia's Leading Regional Airline by World Travel Awards

November 10, 2020 | 18:33
Fledgeling Vietnamese carrier Bamboo Airways has won the title of Asia's Leading Regional Airline 2020 at the World Travel Awards.

Specifically, according to the World Travel Awards, Bamboo Airways has been voted as Asia's Leading Regional Airline in 2020. With this prize, Bamboo Airways has overcome other nominees from many countries such as Ana Wings (All Nippon Airways, Japan), SilkAir (Singapore Airlines, Singapore), Sriwijaya Air (Indonesia), and Vistara (India). This is also the second consecutive year that Bamboo Airways has won this important category in Asia.

“2020 has been a challenging year for the entire aviation industry worldwide, and Bamboo Airways is no exception. However, we have been implementing our strategies to respond to market fluctuations in which our core goals and orientations building up Bamboo Airways’ vision are still firmly maintained, such as providing 5-star-oriented service, becoming the carrier of first choice of national and international passengers," said Dang Tat Thang, standing executive chairman cum general director of Bamboo Airways.

“This World Travel Awards’ prize for Bamboo Airways is a valuable recognition that will motivate us to stay on track on our strategic roadmap,” Thang noted.

bamboo airways voted asias leading regional airline by world travel awards
Bamboo Airways was honoured as the leading regional airline in Asia at the World Travel Awards 2020

The World Travel Awards was established in 1993 to recognise and honour outstanding enterprises in all fields of tourism, including travel, hospitality, and aviation. The World Travel Awards ceremony is held annually in many regions of the world and is recognised as one of the prestigious, comprehensive awards of the global travel industry.

According to Graham Cooke, founder of World Travel Awards, this year’s voting results are obtained after one year of evaluation and review by experts and the public. This year records the highest number of votes and the number of official website visits since its establishment.

The prestigious Forbes magazine evaluated Bamboo Airways is a rare start-up carrier having fast-growing rate and providing a complete variety of services with international standards.

“The winners are the best tourism service providers in Asia and I would like to congratulate all of them. All the winners have shown remarkable resilience in an unprecedentedly challenging year,” said Cooke.

Since its establishment, Bamboo Airways has carried more than five million passengers on safe flights. According to the Civil Aviation Authority of Vietnam, Bamboo Airways has been leading the on-time performance rate in the entire Vietnam aviation industry in 2019 and the first 10 months of 2020. The carrier always records a customer satisfaction index of 4.5/5 and is voted by consumers as the carrier having the best service in Vietnam.

Bamboo Airways’ flight network is also rapidly expanding with the full range of narrow body, wide body, and jet aircraft such as Boeing 787-9 Dreamliner, Airbus A321neo, A320neo, and Embraer 195, among others.

The modern fleet allows Bamboo Airways to exploit routes connecting provinces and cities in Vietnam, creating a driving force for the development of potential tourism lands and contributing to connecting Vietnam's tourist destinations with each other and with the world.

In addition, with the orientation of providing 5-star services from the very first days of its establishment, Bamboo Airways has constantly grown to become the first private Vietnamese carrier having 5-star service and made efforts to strengthen human resources, facilities, and product systems.

bamboo airways voted asias leading regional airline by world travel awards
Bamboo Airways has been constantly improving its services, aiming to achieve international 5-star standards by 2022

The achievements that Bamboo Airways has achieved after more than two years of operation have quickly been noticed by domestic and international media. The prestigious Forbes magazine evaluated Bamboo Airways is a rare startup carrier having fast-growing rate and providing a complete variety of services with international standards. Passengers always feel happy when seeing Bamboo Airways set the criteria for providing quality services and implementing its goals drastically, Forbes said.

This year’s voting results from World Travel Awards 2020 once again confirm Bamboo Airways' recognition of domestic and international customers and experts for the solid development and improved service quality, especially when the aviation industry faces many unprecedented events like this year.

By Anh Duc

What the stars mean:

★ Poor ★ ★ Promising ★★★ Good ★★★★ Very good ★★★★★ Exceptional